TROUBLESHOOTING
PROBLEM
The compressor works abnormally
with a buzzing noise.
Water shortage indicator light
is on.
Indicator lights on control panel
are not on.
The ice made is too large and with
pieces sticking together.
The ice making process was cor-
rect, but no ice came out?
All indicators twinkle simultane-
ously.
The machine has been working,
but the water has been warming
When the ice is full, the machine
does not display the ICE FULL
icon.
The ice is not clear at all.
POSSIBLE CAUSE
The voltage is lower than recom-
mended.
1. There is no water.
2. The pump is full of air.
Blown fuse/ No power
1. Wrong ice size selected
2. Ice of previous cycles left in the
water tray
1. The compressor has no refriger-
ant.
2. Compressor damaged.
3. Fan motor damaged.
1. Water tray is blocked by ice
cube
2. The motor is stuck, or the
motor falls off, or the motor is
damaged
3. Micro switch damaged
Solenoid broke down.
1. Ice full sensor damaged.
2. Sunlight interference.
1. Water supply pump does not
work.
2. Tap water was used.
SUGGESTED SOLUTIONS
Stop the Ice maker and do not
restart until the voltage is normal.
1. Add to some water until it
reaches MAX position
2. Press POWER button to restart.
Replace fuse. / Turn power on.
Take out the ice under the standby
state
Call the service hotline.
1. Unplug the power to take out
the ice which blocking the tray,
then plug the power and press the
POWER button, the machine will
restart 3 minutes later.
2. Call the service hotline.
Replace the solenoid valve.
1. Replace the ice full sensor.
2. Call the service hotline.
1. Call the service hotline to
replace the water pump.
2. Use purified water.
EN
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