Egg-laying reptiles are known to follow temperature-dependent
sex determination (TSD) during incubation. In TSD it is actually
the incubation temperature the eggs are experiencing during the
embryonic development (especially that of the thermosensitive
period TSP), that determines whether an egg develops as male
or female. It is the incubation temperature that regulates the
production of the steroid hormones that determine the final sexual
differentiation. The temperatures vary depending on the species,
so if you want to specifically breed more males or females, we
recommend to thoroughly research what the exact male/female
incubation temperatures are for your species. You may find more
information in our species specific care sheets.
We do not accept liability for any loss of eggs or livestock
Visit our practical guide
to reptile egg incubation
GUARANTEE
This product is guaranteed for defective parts and workmanship
for a period of 2 years from the date of purchase. This guarantee is
valid with proof of purchase only. The guarantee is limited to repair
or replacement only and does not cover consequential loss, loss or
damage to livestock and personal property or damage to animate or
10
inanimate objects, irrespective of the cause thereof. This guarantee
is valid only under normal operating conditions for which the unit
is intended. It excludes any damage caused by unreasonable use,
negligence, improper installation, tampering, abuse or commercial
use. The warranty does not cover wear and tear (including the
USB humidifier), breakage of glass or parts which have not been
adequately or correctly maintained. THIS DOES NOT AFFECT YOUR
STATUTORY RIGHTS.
RECYCLING
This item bears the selective sorting symbol for waste
electronic and electrical equipment (WEEE). This means
that the product must be handled pursuant to European
Directive 2012/19/EU in order to be recycled or
dismantled to minimize its impact on the environment.
For further information please contact your local or
regional authorities. Electronic products not included in the selective
sorting process are potentially dangerous for the environment and
human health due to the presence of hazardous substances.
SERVICE
If you have any problem or question about the operation of this
product, please consult your Exo Terra® specialist retailer in the first
instance. Most problems can be resolved in store, but in the unlikely
event it cannot, please return the unit with a valid proof of purchase
to the retailer for a replacement under the two year warranty. When
you call (e-mail or write) our Customer Service Department, please
have all relevant information such as model number and/or part
numbers available, as well as the nature of the problem:
Customer Service and Authorized Warranty Repair Service:
Distribution and Customer Service:
Canada:
Rolf C. Hagen Inc., Montreal, QC H9X 0A2
U.K.:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
mail to: http://faq.hagencrm.com/?uk
Helpline Number 01977 521015.
Germany:
HAGEN Deutschland GmbH & Co. KG, Lehmweg 99-105, 25488 Holm
Service-Hotline: +49 (0) 4103 / 960-2000
E-Mail an: kundenservice@rchagen.com
Spain:
Rolf C Hagen España, S.A.
Avda de Beniparrell 11 y 13, P.I. L'Alteró, 46060 Silla (Valencia)
mail to: mail to: info@hagen.es
Malaysia:
Rolf C.Hagen (Sea) Sdn.Bhd.
Lot 14A, Jalan 3A, Kawasan Perusahaan
Cheras Jaya, Balakong 43200 Cheras, Selangor Darul Ehsan.
Tel: 603-9074 2388
mail to: customer.service-sea@rchagen.com
For general information on our whole product range, explore our
websites at: www.exo-terra.com or www.hagen.com