FOAOOD DF220 Manual Del Usuario página 11

FAQs
For more detailed FAQs, please log in to the APP. search in "Me"-"FAQ"Help
Document"-"Battery Camera"
The device prompts offline?
1) Check whether the equipment is in the power-on state. and observe whether the
working light of the equipment is on normally.
2) Check whether the Wi-Fi network is in good condition and restart the router.
3) If the device is located far away from the router, which results in the inability to obtain a
good Wi-Fi signal, it is recommended to move the router to a closer place or add a Wi-Fi
amplifier to improve the Wi-Fi performance of the home.
4) Delete the camera from your CloudPlus account and add it again after resetting the
device.
Check whether the device firmware and application program are the latest version.
Update router or WIFI password?
Delete the camera from your CloudPlus account. After resetting the device, use the new
Wi-Fi and password to add it again.
Can't play historical video?
1. Check the status of the SD card in "Settings"to ensure that the SD card has been
successfully recognized.
2. Reinsert the SD card.
3. In the application, format the SD card.
4. Try another new SD card.
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