Storing; Troubleshooting - betteries betterPack Manual De Usuario

Storing

7 Storing
NOTICE
Damage to equipment due to deep discharge!
Storing betterPacks completely discharged
may cause deep discharge and can damage
betterPacks irreversibly.
• Never store betterPacks completely dis-
charged.
• To maximize the life of betterPacks, always
keep the charging level between 20% and
30% while storing. On the user interface, two
LEDs for SOC must light up.
• betterPacks may self-discharge to some ex-
tent during storage. To keep the recommend-
ed charging level, check the charging level of
all stored betterPacks regularly, at least every
three months.
EN

8 Troubleshooting

Issue
The connected appliance
suddenly turns off.
The charging/discharging
device does not turn on.
There are visible cracks or
other damage to one or more
betterPacks.
The charging/discharging
device is turned on but the
appliance does not work.
10
Potential cause
The operational limit of
betterPacks has been reached
and betterPacks shut down
automatically.
One or more betterPacks have
been deeply discharged.
betterPacks were dropped or
damaged in another way.
The appliance is damaged.
The charging level of the
betterPacks is too low.
• Always handle betterPacks with care.
• Store betterPacks in a dry room without the risk of
flooding.
• Make sure that the humidity in the room always stays
below 50%.
• Always keep the room ventilated.
• Never store betterPacks in explosive atmospheres.
• Never store betterPacks in areas with high salt concentra-
tion in ambient air or water, such as on the seaside.
• Keep betterPacks away from heat sources, such as radia-
tors, flames and sparks.
• To optimize the life of betterPacks, always keep the rec-
ommended temperature of 20°C while storing.
• Never store betterPacks at high temperatures or at a high
charging level. This may decrease the life of betterPacks.
• Only store batteries in a room located at a maximum
altitude of 2000m.
Solution
1. Use another appliance that does not exceed the oper-
ational limits of betterPacks  see "9 Technical Data"
on page 11.
1. If you have stacked multiple betterPacks, check which
betterPack is deeply discharged by stacking only one of
them at a time.
2. Observe with which betterPack the charging/discharg-
ing device cannot be started.
3. Send the affected betterPack back to the manufactur-
er  see "10 Disposing" on page 13 and  see "6
Transporting" on page 9.
4. Order a new betterPack as a spare.
1. Never use damaged betterPacks.
2. Damaged betterPacks need special handling. Do not
send the damaged betterPack until you have contacted
the manufacturer and asked how to proceed. To find
the contact details,  see "2.4 If a product is broken"
on page 6.
1. Disconnect the appliance from the charging/discharg-
ing device.
2. Contact the manufacturer of the appliance for informa-
tion on how to have the appliance repaired.
1. Charge betterPacks as soon as possible.