EN
Problem
The machine will not
heat up.
The machine will not
pour coff ee.
The coff ee is cold.
The machine does not
dispense and the button
light blinks red for 5 s.
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9. Troubleshooting
Causes
A) The plug is not
connected to the mains
power.
(B) The machine is not
switched on.
C) The capsule is stuck
or badly positioned.
D) A capsule may have
fallen into the machine.
E) There is no water in
the tank.
F) The pipes are blocked
with scale.
G) The machine has not
completely heated the
water before pouring the
coff ee.
H) The thermoblock is
partly clogged by scale.
I) A plastic capsule has
been inserted.
L) The capsule has not
been inserted.
Solution
A) Connect the machine
to the mains power.
B) Use the ON button to
switch on the machine.
C) Unplug the machine
from the power mains
and wait for it to cool
down; lift the lever and
remove the capsule
manually.
Use a utensil to help in
this; never use fi ngers.
D) Take out the capsule
compartment and check.
E) Fill the tank with
water.
F) Carry out a scale
removal cycle.
G) Before pouring cof-
fee, always wait for the
cup symbol in the top
part of the central switch
to turn green.
H) Carry out a scale
removal cycle.
I) Insert an aluminium
capsule and repeat the
dispensing cycle.
L) To clean the machine,
start a cleaning cycle by
pressing the pour button
for 5 seconds.