Problem
Measurements are
not sent
Symbol
is not
11
displayed
6. CLEANING AND MAINTENANCE
Clean the surface of the scale from time to time using a slightly damp cloth. Do not use the scale again until
the surface is completely dry.
IMPORTANT
• Do not use any abrasive cleaning products.
• Never submerge the scale in water. Never rinse the scale under running water.
• Do not place any objects on the scale when it is not in use.
• Protect the scale from knocks, moisture, dust, chemicals, drastic changes in temperature and nearby
sources of heat (ovens, heaters).
7. DISPOSAL
For environmental reasons, do not dispose of the device in household waste at the end of its
service life. Dispose of the device at a suitable local collection or recycling point in your country.
Observe the local regulations for material disposal. Dispose of the device in accordance with EC
Directive – WEEE (Waste Electrical and Electronic Equipment).
If you have any questions, please contact the local authorities responsible for waste disposal.
You can obtain the location of collection points for old devices from the local or municipal author-
ities, local waste disposal companies or your retailer, for example.
The empty, completely flat batteries must be disposed of through specially designated collection boxes,
recycling points or electronics retailers. You are legally required to dispose of the batteries.
The codes below are printed on batteries containing harmful substances:
Pb = Battery contains lead,
Cd = Battery contains cadmium,
Hg = Battery contains mercury.
Cause/remedy
No WIFI/ Bluetooth
connection: Bluetooth
®
+
must be displayed after a measurement. If necessary, reduce the distance
13
12
between the scale and the WIFI router. Check and test the device settings of the WIFI
network in the "beurer HealthManager Pro" app. Check whether Bluetooth
have been deactivated on the scale.
No measurement for the scale user: The user memory (e.g. U: 1) which appears
on the scale display during a measurement must be assigned to the scale in your
app settings. Only these measurements can be transferred. Therefore, when taking a
measurement, check your user on the scale and in your app settings.
If the automatic scale user detection function is not working, briefly press the scale
with your foot, press the
and wait 3 seconds. Then take the diagnostic measurement. At the end of the meas-
urement, the symbol
then transferred via Bluetooth
settings in the app.
button
repeatedly until your scale user is displayed,
2
should appear on the scale display. The measurement is
11
or WIFI. If this is not the case, check the device
®
20
symbol
or WIFI and cloud symbols
®
10
and WIFI
®