Warranty conditions
We guarantee quality
• HEMA B.V. fully guarantees the product named on the warranty receipt against all
defects in material and manufacturing.
• The warranty period is 2 years from the date of purchase for all domestic electrical
appliances.
The warranty on this product is invalidated if:
1. the defect occurs through incorrect or improper use, neglect, connection to the
wrong power voltage, or if dropped or knocked;
2. you have attempted to repair the article yourself, or have had it repaired by a
repair service other than HEMA during the warranty period.
If you wish to make a claim under the warranty terms:
hand in the article at one of our branches together with the warranty receipt. Under
normal circumstances the article will be repaired free of charge within 14 work days.
Extra certainty for the right choice
• If, after purchasing the article, you are dissatisfied for any reason, you can return
the article within 30 days of purchase, on condition that it is undamaged and in the
original packaging.
• Remember that you must always bring your sales receipt.
• You can either exchange the article or receive a refund.
The warranty conditions apply in all countries where there are HEMA branches.
1 November 2010
HEMA B.V.
PO Box 37110
1030 AC Amsterdam
The Netherlands
These warranty conditions do not affect your statutory rights in any way.
Hema B.V. Postbus 37110 1030 AC Amsterdam NL 020 3114800 B 0800 73595 D 0180 5770770
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