COLLAR FITTING
It is important to have a proper fit. A loose fit will provide
an inconsistent stimulation and the unit will move around
on your dog's neck, which may cause irritation. With a
proper fit, you should be able to fit a finger or two snugly
between the contact points and your dog's skin. The unit
should stay in place and not be able to slide around your
dog's neck.
* Caution
Remove all other collars when using the No Bark
Collar. Additional collars or buckles that rub against
the No Bark Collar may inadvertently activate the
unit.
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TROUBLESHOOTING GUIDE
1. My dog is not reacting to the collar.
- Make sure the receiver/collar is turned on.
- Be sure the strap is on the dog tight enough so that
both contact points are touching the dog's skin.
- The contact points may be too short for your dog's
thick or long coat. To place an order for longer contact
points, please contact Dogtra or a Dogtra dealer. If you
are already using longer contact points, you may need
to trim the hair on the dog's neck, so that both contact
points are touching the dog's skin.
- The intensity level may be too low for your dog. Increase
the stimulation until your dog responds.
2. My YS600 is not holding a charge.
- The charging pin may be damaged. A metal pin inside
the charging port should stand straight up and firm in
the center. If the pin is wobbly, broken or missing, you
will need to send the unit in to the repairs department.
- The charging port must be clean prior to charging, clean
out any dirt with a cotton swab and some rubbing
alcohol. If your dog was in salt-water, be sure to rinse
the receiver and charging port with clean water.
- For Dogtra units over two years old from the purchase
date, the batteries may need to be replaced. You can
replace them yourself by contacting Dogtra for a
replacement battery. Damages incurred to the unit due
to improper battery installations are not covered under
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