Always specify model and serial numbers when communicating with customer service.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
This product is warranted to be free from defects in materials and components and limited labor for (3) THREE years
from the date of first purchase, provided that the product has been properly installed, operated and maintained in
accordance with all applicable instructions. To make a claim under this warranty, the Bill of Sale or cancelled check
must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to
restore this heater to proper operating condition and an allowance for labor when provided. Warranty part(s) MUST
be obtained through authorized dealers of this product, who will provide original factory replacement parts. Failure
to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in
accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation.
Some states do not allow limitation on how long an implied warranty lasts or an exclusion or limitation of incidental
or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may
not apply to you.
Always be sure to specify the model number and serial number when making any claim. For your convenience,
use the space provided below to list this information.
Locating Your Serial Number:
Your serial number can be found on the tags on the back or side of your appliance. It will be up to thirteen characters
(for example: FAN2012345678). Have your serial number ready before calling customer service at 1-888-534-1578.
WARRANTY
KEEP THIS WARRANTY
LIMITED WARRANTY
VENT-FREE GAS SPACE HEATERS
Model #:________________________________
Serial #:________________________________
Date of Purchase: ________________________
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Vent-Free Gas Fireplace User's Manual