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Problem
Washer will not
Control panel has powered off due to inactivity.
operate.
• This is normal. Press the Power button to turn on the washer.
Washer is unplugged.
• Make sure that the power cord is plugged securely into an electrical outlet.
Water supply is turned off.
• Turn both hot and cold faucets fully on.
Controls are not set properly.
• Make sure that the cycle was set correctly, close the door and press the Start/Pause
Door is open.
• Close the door and make sure that nothing is caught under the door preventing it from
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be
Start/Pause button was not pressed after the cycle was set.
• Press the Power button then reselect the desired cycle and press the Start/Pause button.
Extremely low water pressure.
• Check another faucet in the house to make sure that household water pressure is
Washer is too cold.
• If the washer has been exposed to temperatures below freezing for an extended period of
Washer is not filling
Filter is clogged.
properly.
• Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Energy efficiency
• This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer
Insufficient water supply
• Make sure that both hot and cold water faucets are turned on all the way.
Washer door is open.
• Close the door and make sure that nothing is caught under the door preventing it from
Water level is too low.
• The water will not normally cover the clothes. The fill level is optimized for the wash
Water in the washer
Drain hose is kinked, pinched, or clogged.
does not drain or
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
drains slowly.
button to start the wash cycle.
closing completely.
on a dedicated branch circuit.
If the Start/Pause button is not pressed within a certain time, the washer will be turned
off. (The time varies by model, from 4 to 60 minutes.).
adequate.
time, allow it to warm up before pressing the Power button. Otherwise, the display will not
come on.
Inlet Filters in MAINTENANCE.
may be different than for conventional washer.
closing completely.
motion to achieve the best wash performance.
the washer.
TROUBLESHOOTING
Possible Cause & Solution
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