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Troubleshooting & FAQs
An odor and smoke come from Toaster Oven.
• Smoke and odor are normal during first use of most heating appliances.
These will not be present after initial heating period.
• Excessive oil dripped into Pan or splattered onto heating elements. Only
use small amounts of oil when air frying.
Moisture forms on inside of Toaster Oven door when toasting.
• This is normal when toasting in a toaster oven. Moisture is slower to
escape from a toaster oven than from a toaster. Amount of moisture will
differ between fresh bread, bagels, and frozen pastries.
Where is the Slide-Out Crumb Tray?
• Slide-Out Crumb Tray is located in front of unit under Oven door.
Toaster Oven will not heat.
• Check to make sure electrical outlet is working and Oven is plugged
in. Turn COOKING MODE Knob to BAKE. Rotate TOAST/TIMER Knob
counterclockwise to Stay-On while pressing in and holding buttons on
side of Knob.
• Ensure TOAST/TIMER Knob is turned to desired setting.
Toaster Oven will not toast.
• Check to make sure outlet is working and Oven is plugged in. Turn
COOKING MODE Knob to TOAST (
minutes and then to desired toast shade setting.
Some foods burn and some are not done.
• For most even cooking, use Lower Rack Position.
• Adjust Toaster Oven temperature or cooking time for best results with
your recipes.
When should I choose AIR FRY ( ), BAKE ( ), CONVECTION BAKE ( ), or
BROIL ( )?
• Choose AIR FRY for foods such as French fries, chicken nuggets, tenders,
or wings.
• Choose BAKE for foods such as roasts, potatoes, or cakes.
• Choose CONVECTION BAKE for foods like rising crust pizzas, whole
chickens, or sheet pan suppers.
• Choose BROIL to brown foods such as beef, chicken, fish, pork, and
casseroles. See How to Use Guide on page 7.
). Turn TOAST/TIMER Knob past 10
Food is not cooked in AIR FRY Mode.
• Too much food in basket. Increase cooking time and continue to cook.
Food cooked unevenly in AIR FRY Mode.
• Too much food in basket. Turn or stir food halfway through cooking time,
or more frequently if needed.
Fresh French fries not crisp.
• Spritz a small amount of vegetable oil before air frying, enough to lightly
coat potatoes.
• Pieces are too large. Cut potatoes smaller or thinner next batch.
Food is not cooked in BAKE Mode.
• Food is a larger quantity than recommended or temperature is set lower
than recommended. Increase cooking time or use a higher temperature
and continue to cook.
• When aluminum foil is used, do not totally enclose the food in foil. Foil can
insulate foods and slow down cooking.
How big of a whole chicken will Oven handle?
• Oven will hold up to a 5-pound (2.3-kg) whole chicken.
If I want to toast bread, what setting is best?
• TOAST Mode is best for toasting both sides of sliced breads, or use BROIL
Mode for bagels, English muffins, open-faced sandwiches, baguettes, and
crostini. BROIL Mode activates top heating element and is great when
toasting is required on one side only, or breads can be flipped when
desired level of browning is reached.
Meat or poultry is not cooked enough.
• Meat and poultry should be cooked in a single layer for even cooking.
Refer to USDA website for proper cooking doneness temperatures. Visit
foodsafety.gov for more information.
Toasting is affected by the temperature of the bread. Room temperature
bread may toast to a medium color on the middle setting. The same type
of bread that has been refrigerated may require a darker setting to reach a
medium color.
• TOAST/TIMER bell will sound when the toast cycle is complete or when
set time is reached.
• Toast is cooked in Upper Rack Position in center of Oven cavity.
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