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825P-850P DIGITAL PULSE OUTPUT METERS
Troubleshooting Guide
Problem
Meter won't turn on
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Flashing decimal
Current total has rolled over.
Flashing or dim display Low batteries.
Leaking fluid at inlet/
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outlet port
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Fluid flows; meter won't
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count
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Meter reads high
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Meter reads low by
Wrong calibration factor.
10% or less
Meter reads low by
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more than 10%
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•
Meter is not consistent
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•
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Err0
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Err1
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Err2
Bad eeprom.
sotera.com
Possible Cause
Dead batteries
•
Damaged or contaminated
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electronics module.
Reset display to zero by pressing button
Replace batteries.
Need thread sealant.
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Cross-threaded port.
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Meter disk sticking.
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Damaged driver or magnet.
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Meter failure.
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Air in system.
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Wrong calibration factor.
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Meter chamber is worn.
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Chamber is partially
plugged.
Damaged or very worn
•
chamber.
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Air in system.
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Particulates in fluid.
Worn or damaged meter
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chamber.
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Calibration error.
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Damaged chamber.
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Damaged electronics.
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Software fault.
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Replace electronics.
Solution
Replace batteries.
Replace electronics module & gaskets.
Add Teflon pipe tape to joint.
Replace body.
Clean out meter chamber.
Repair or replace chamber assembly.
Repair or replace meter.
Prime system, fix suction leak at
pump.
Use a higher calibration factor. See
1-Step procedure.
See "Check Meter" in Appendix A.
Use a lower calibration factor.
See 1-Step procedure on page 7.
Recalibrate meter with water. See
Appendix B. See "Check Meter" in
Appendix A.
Clean chamber.
Replace chamber and recalibrate
meter.
Prime system, fix suction leak at
pump.
Put screen in front of meter.
Clean chamber.
Replace chamber.
Recalibrate meter with a more
accurate container.
Replace chamber.
Repair or replace electronics.
2
Press
then recalibrate meter
INSTALLATION AND OPERATION MANUAL
Notes
Seal to electronic chamber
is broken if display label is
removed or punctured.
. Meter will continue to
2
operate normally.
Use CR2032 batteries.
Meter will count air.
Chemical formulations
sometimes change.
Chemical formulations
sometimes change.
Temperature also affects
accuracy.
40 mesh minimum.
Indicates fluid calibration is
out of acceptable window.
Volumetric container may
be off, there may be air in
the system, or the meter
chamber may be damaged.
Contact factory.
Meter still functions, but all
data will be lost if batteries
are removed.
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