Error:
Liquid has seeped into the area below the
mixing bowl.
Thermomix® TM6 cannot be switched on. The base unit may not be connected correctly.
The mixing bowl will not go into
Thermomix® TM6 base unit.
Thermomix® TM6 does not heat.
Thermomix® TM6 stops during operation. The motor has turned off.
22
9
Troubleshooting
WARNING
Risk of an electric shock if the base unit or power cord
are damaged.
If the base unit or power cord are damaged, you could get an electric
shock.
•
Regularly inspect the base unit, power cord and accessories for
possible damage.
•
Ensure that the power cord does not touch hot surfaces or
external heat sources.
•
Never use the base unit if the power cord is damaged.
•
Do not use the base unit if it is dropped or damaged in any way.
•
In the event of damage to the base unit or the power cord, return
the base unit to the Vorwerk repair service for examination,
repair or electrical or mechanical adjustment.
•
If the power cord on the base unit has been damaged, it must be
replaced by the manufacturer, its repair service or a similarly
qualified person to avoid hazards.
•
Never attempt to repair the base unit yourself.
•
Never put your fingers into the openings that are intended for the
contact pins on the base of the mixing bowl and do not insert any
objects into these openings.
Possible cause and rectification:
– Unplug the appliance immediately.
– Use a towel to dry excess liquid from underneath the mixing bowl.
– To prevent liquid from getting into delicate components inside the base
unit, do not move it or turn it over.
– Do not attempt to disassemble the appliance. It does not contain any
parts that you can service yourself.
– If you cannot be certain that no liquid has entered the base unit, do not
switch on your Thermomix® TM6. Instead, contact
– Check if the power cord has been properly plugged in.
The mixing bowl may not be correctly assembled.
– Check whether the mixing bowl base is locked into place correctly.
The heating time may not have been set correctly.
– Check whether you set a time using the time dial.
The temperature may not have been selected.
– Check if you set the temperature.
– Remove the mixing bowl from the base unit.
– Reduce the quantity contained in the bowl and/or add some liquid.
– Wait for approx. 5 minutes (cooling down time).
Customer Care
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