TROUBLESHOOTING (continued)
PROBLEM
TUB HAS A
• Expanded internal air pressure by
STRANGE SHAPE
strong sunshine.
TUB LOSES AIR
• Air valve cap loose.
PRESSURE
• Air valve base loose.
• Hole, cut or split on spa tub.
LEAKING BETWEEN
• Spa control base inlet/outlet
SPA TUB
connections not securely tight.
CONNECTORS AND
• Spa control base inlet/outlet o-ring
CONTROL UNIT
missing/dirty.
CONNECTORS
SPA IS TOO NOISY
• Control base components not
IN FILTRATION
securely attached.
MODE ONLY
• Control base ground not level and
fi rm.
• Spa fi lter motor failed.
INSUFFICIENT
• Insuffi cient operating time of the
CHLORINE
sanitation system and/or heater is
running at the same time.
• Chlorine loss due to intense
sunlight exposure.
• The bather load has increased.
• Clogged or dirty electrolytic cell.
BUBBLE AIR
• Air blower pump is too hot.
BLOWER DOES NOT
WORK
If you continue to experience diffi culty, please contact our Consumer Service Department for
assistance. See separate "Authorized Service Centers" sheet.
S AVE THESE INSTRUCTIONS
(299IO) SPA (JET + BUBBLE) ENGLISH 7.5" X 10.3" PANTONE 295U 06/30/2016
CAUSE
• Do not expose the spa to direct sunlight for
extended period of time.
• Check the air pressure and release air if
necessary. During very hot weather, you must
check to see whether it is necessary to release
some air. This is to avoid any possible damage
to the tub.
• Ensure air valve cap is securely closed.
• Fill up the spa tub with air then make sure the
air valve base is tighten, see "Spa Tub Air Valve
Fastening" section.
• Put liquid soap and water in a squirt bottle and
spray on seams. If there is a leak it will bubble.
After you fi nd the leak, clean and dry the leaking
area, then apply the repair patch that comes with
your spa.
• Tighten inlet and outlet connections.
• Coat the o-ring with petroleum jelly for water
proof.
• Remove grid from inside spa with a screwdriver,
ensure inlet/outlet O-ring is in place, clean and
not damaged.
• Ensure control panel, back cover and all
inlet/outlet are securely connected.
• Ensure ground is level, fi rm and smooth.
• Replace the failed fi lter motor with a new one.
• Increase the sanitation system operating time
and ensure the heater is off during the
sanitation process. See "Sanitation System
Operating Instructions".
• Use a SPA cover when the SPA is not in use
and/or when the sanitation system is operating.
• Increase the sanitation system operating time
and test the water using the test strips. See
"Sanitation System Operating Instructions".
• Check and clean the cell if necessary. See
"Maintenance".
• Turn off and unplug the spa. Let it cool down and
restart all over again.
• If problem persists contact Intex Service Center.
IMPORTANT
299
English
SOLUTION
Page 25
A