Cleaning & maintenance
• ATTENTION! Always disconnect the appliance from the pow-
er supply and cool down before storage, cleaning & mainte-
DE
nance.
• Do not use water jet or steam cleaner for cleaning and do not
push the appliance under the water as the parts will get wet
and electric shock might be resulted.
• If the appliance is not kept in a good state of cleanliness, this
can adversely affect the life of the appliance and result in a
dangerous situation.
• Food residues should be regularly cleaned and removed from
the appliance. If the appliance is not cleaned properly, it will
reduce its lifespan and may result in a dangerous condition
during use.
Cleaning
• Clean the cooled exterior surface with a cloth or sponge
slightly dampened with a mild soap solution.
• For reasons of hygiene, the appliance should be cleaned be-
fore and after use.
• Avoid water contacting the electrical components.
• Never immerse the appliance in water or other liquids.
• Never use aggressive cleaning agents, abrasive sponges, or
cleaning agents containing chlorine. Do not use steel wool,
metallic utensils, or any sharp or pointed objects for cleaning.
Do not use petrol or solvents!
• No parts are dishwasher safe.
Pump oil
• Check the colour of the pump oil regularly. The oil should
be clear and bright. If the oil becomes muddy and darken,
it means that the oil contains impurities and need to be re-
placed.
• Check the oil level at least once a week through the window
cover to make sure it is at least above the MIN level.
• Change the pump oil for at least every 6 months.
Maintenance
• Check the operation of the appliance regularly to prevent se-
rious accidents.
• If you see that the appliance is not working properly or that
there is a problem, stop using it, switch it off and contact the
supplier.
• All maintenance, installation and repair work must be car-
ried out by specialised and authorised technicians, or recom-
mended by the manufacturer.
Transportation and Storage
• Before storage, always make sure that the appliance has
been disconnected from the power supply and completely
cooled down.
• Store the appliance in a cool, clean and dry place.
• Never place heavy objects on the appliance as this could
damage it.
• Do not move the appliance while it is under operation. Dis-
connect the appliance from power supply when moving and
hold it at the bottom.
10
Troubleshooting
If the appliance does not function properly, please check the
below table for the solution. If you are still unable to solve the
problem, please contact the supplier/service provider.
Problems
Possible cause
The machine
Power plug is not
does not switch
connected properly
on.
with the electrical
power outlet.
The vacuum bag
Vacuum/ Seal time
is not vacuum
is not long enough.
and / or sealed
The opening of the
completely.
vacuum bag was not
entirely and properly
placed under the
sealing bar (8).
The sealing bar (8)
and the inside vac-
uum chamber (9) is
not clean enough.
There is some
moisture, food
particles or debris
on the seal area of
the vacuum bag.
Vacuum bag los-
Inside the vacuum
es vacuum after
bag has food with
being sealed.
sharp points to pen-
etrate the bag and
thus air enters into
the vacuum bag.
Some food can
release gases also
food can release
gases due to food
spoilage.
Error code identification
Error codes
Possible cause
- The lid (1) is not prop-
erly closed.
E01
- Oil pump is defective.
- Machine internal
system is defective.
- Machine lost electrical
LP
power supply suddenly
during operation.
Warranty
Any defect affecting the functionality of the appliance which
becomes apparent within one year after purchase will be re-
paired by free repair or replacement provided the appliance has
been used and maintained in accordance with the instructions
and has not been abused or misused in any way. Your statutory
Possible solution
Make sure the
power plug is
connected properly
with the electrical
power outlet.
Set longer Vacuum/
Seal time.
Pack the food in a
new bag and place
properly in the
chamber so the
entire opening can
be sealed. Don't use
bags that don't fit
the sealing bar.
Wipe the surface of
the sealing bar (8)
and inside the vacu-
um chamber (10) to
keep clean, dry and
free of debris.
Wipe the seal area
of the vacuum bag
to make sure it is
dry and clean.
Cut off the sharp
points or cover it
before packing.
Blanch or frozen the
food properly before
packaging. Discard
the food if in doubt.
Possible solution
- The lid (1) is not
properly closed.
- Contact the
supplier.
- Check the electri-
cal power supply.