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WILLEN - FULL ONLINE MANUAL
TROUBLESHOOTING
PROBLEM
Bluetooth
connection
drops out
Erratic behaviour
CAUSE
There is a strong
electric field
surrounding the
speaker Items
such as microwave
ovens, wireless
network adapters,
fluorescent lights
and gas cookers
use the same
frequency range as
the Bluetooth device
This may lead to
electrical
disturbances
The speaker is not
using the latest
firmware version
There is a
software error
BACK TO INDEX
ENGLISH
ACTION
Move the speaker
to another spot or
turn off or move
the interfering
electronic device
Download the
Marshall Bluetooth
app and connect
to the speaker
Follow the in-app
instructions to ensure
that the speaker
has the latest
firmware version
Perform a factory
reset by pressing the
Bluetooth button for
7 seconds
The speaker needs to
be set up again
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