Hisense HBE3501CPSI Instrucciones De Uso página 33

Potential issues/troubleshoot
Only a service center authorized by the manufacturer during the warranty period may carry out
any repairs.
Before making any repairs, make sure the appliance is disconnected from the power mains by removing
the fuse or disconnecting the power plug from the wall outlet.
Any unauthorized repairs of the appliance may result in electric shock and short circuit hazard; therefore,
do not perform them. Leave such work to an authorized service technician.
In case of minor problems with appliance operation, check this manual to see if you can fix the problem
yourself.
Suppose the appliance is not operating properly or at all due to inappropriate operation or handling.
In that case, a visit from a service technician shall not be free of charge, even during the warranty
period.
Save the instructions for future reference and pass them on to any subsequent owners or users of the
appliance.
Troubleshooting table
Error Description
name
Err 001 Oven temperature
sensor failure
Err 003 Communication
failure between
user interface and
power board
Err 004 Touch sensor
failure on user
interface
Err 005 Overheating of
user interface
Possible cause
Temperature sensor on the
appliance might be
malfunctioning.
Problem on appliance's
electronics.
Failure on touch sensor.
Ambient temperature is too
high, NTC sensor is
malfunctioning.
Solution
Disconnect the cooking range from the
power mains for a few minutes (undo
the fuse or switch off the main switch);
then, reconnect the cooking range to
the power mains. If the problem
persists, contact service.
Disconnect the cooking range from the
power mains for a few minutes (undo
the fuse or switch off the main switch);
then, reconnect the cooking range to
the power mains. If the problem
persists, contact service.
Clean user interface with dry cloth.
Disconnect the cooking range from the
power mains for a few minutes (undo
the fuse or switch off the main switch);
then, reconnect the cooking range to
the power mains. If the problem
persists, contact service.
Check ambient temperature in the
room. Cool down the appliances.
Disconnect the cooking range from the
power mains for a few minutes (undo
the fuse or switch off the main switch);
then, reconnect the cooking range to
the power main. If the problem
persists, contact service.
EN 33