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"ErH" error code
"Err" error code
"NoP" error code
Grill will not achieve
or maintain stable
temperature
Grill produces excess or
discolored smoke, food is
discolored from smoke
Frequent flare-ups
PIT BOSS® GRILLS
The unit has overheated,
possibly due to grease fire
or excess fuel.
Grill probe wire not making
connection.
Bad connection at connec-
tion port
Meat probe is damaged
Faulty control board
Insufficient air flow through
burn pot
Lack of fuel, poor fuel
quality, obstruction in feed
system
Grill probe
Grease build-up
Wood pellet quality
Burn pot is blocked
Insufficient air intake for fan
Cooking temperature
Grease build-up on cooking
components
Press the Power Button to turn the unit off, and allow grill to cool. Follow Care
and Maintenance instructions. After maintenance, remove pellets, and confirm
positioning of all component parts. Once cooled, press the Power Button to
turn the unit on, then select desired temperature. If error code still displayed,
contact Customer Care.
Remove the hopper access panel and check for any damage to the Grill Probe
wires. Disconnect and reconnect the Grill Probe connectors to the Control
Board.
Disconnect the meat probe from the connection port on the Control Board,
and reconnect. Ensure the meat probe adapter is firmly connected. Check
for signs of damage to the adapter end. If still failed, call Customer Care for
replacement part.
Check for signs of damage to the wires of the meat probe. If damaged, call
Customer Care for replacement part.
Control Board needs to be replaced. Contact Customer Care for a replacement
part.
Check burn pot for ash build-up or obstructions. Follow Care and Maintenance
instructions for ash build-up. Check fan. Ensure it is working properly and air
intake is not blocked. Follow Care and Maintenance instructions if dirty. Check
auger motor to confirm operation, and ensure there is no blockage in the
auger tube. Once all the above steps have been done, start the grill, set tem-
perature to SMOKE and wait for 10 minutes. Check that the flame produced is
bright and vibrant.
Check hopper to check that fuel level is sufficient, and replenish if low. Should
the quality of wood pellets be poor, or the length of the pellets too long, this
may cause an obstruction in the feed system. Remove pellets and follow Care
and Maintenance instructions.
Check status of Grill Probe. Follow Care and Maintenance instructions if dirty.
Contact Customer Care for a replacement part if damaged.
Check exhaust holes along the back of the grill barrel to ensure they are not
blocked. Follow Care and Maintenance instructions.
Remove moist wood pellets from hopper. Follow Care and Maintenance
instructions to clean out. Replace with dry wood pellets.
Clear burn pot for moist wood pellets. Follow Auger Priming Procedure.
Check fan. Ensure it is clean, working properly and air intake is not blocked.
Follow Care and Maintenance instructions if dirty.
Attempt cooking at a lower temperature. Grease does have a flash point. Keep
the temperature under 176°C / 350°F when cooking highly greasy food.
Follow Care and Maintenance instructions.
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