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AFTER-SALES SERVICE AND WARRANTY
WARRANTY
BELLOTA offers a up to a three-year warranty on mixers limited to manufacturing defects.
The Distributor / Distri-TechnicalService must process the warranty by registering the information on Bellota's website:
https://bellota.force.com/distribuidores/s/
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Machine registration number
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Purchase invoice
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Full username
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User email contact
* In compliance with current regulations:
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For professional use (capital goods), the validity of the warranty is one year.
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For non-professional use (consumer goods), the validity of the warranty is three years.
The warranty period undertaken by Bellota Tools S.L.U is activated only by registering the machines.
In no case shall part subjected to wear fall under the warranty.
The warranty shall be invalidated in the following cases:
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Malfunctions caused by blows, falls and the like.
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Failure to observe the instructions on use and recommendations set out by Bellota.
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Misuse or a use other than that established by Bellota.
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Repairs and handling by unauthorised personnel.
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Modifications of original parts.
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Overrunning of the machine.
BEFORE CALLING TECHNICAL SERVICE
Check that:
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The device does not show any signs of blows or scuffing.
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The device is not dirty or have elements that may block its operation.
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The wall plug works correctly.
Technical Service-WARRANTY SERVICE
We have Centralised Technica lService and local Technical Service (check with the point of sale).
Centralised Technical Service:
ELEKTROZOR
http://electrozor.com
Phone: +34 943 451 493 / WhatsApp: +34 688 621 077
You can contact us by calling our customer service department (+34-943739000) or by email at:
or by email to sat@bellota.com:
sat@bellota.com
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