Kohler K-99695 Guía De Instalación Y Cuidado página 14

Troubleshooting (cont.)
Interface Troubleshooting Table
Symptoms
2. The interface power
indicator is lit, but the
system will not turn on.
Warranty
KOHLER Electronic Faucets, Valves and Controls
®
FIVE-YEAR LIMITED WARRANTY
Kohler Co. warrants that its electronic faucets, valves and controls will be free of defects in material and
workmanship during normal residential use for five years from the date the product is installed. This
warranty applies only to electronic faucets, valves and controls installed in the United States of America,
Canada and Mexico ("North America").
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement
part or product, or make appropriate adjustment where Kohler Co.'s inspection discloses any such defect.
Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty*. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all
warranty claims. Kohler Co. is not responsible for labor charges, installation, or other incidental or
consequential costs other than those noted above. In no event shall the liability of Kohler Co. exceed the
purchase price of the faucet, valve or control.
If the electronic faucets, valves or controls are used commercially or are installed outside of North America,
Kohler Co. warrants that the faucet, valve or control will be free from defects in material and workmanship
for one (1) year from the date the product is installed, with all other terms of this warranty applying except
duration.
If you believe that you have a warranty claim, contact your Home Center, Dealer, Plumbing Contractor or
E-tailer. Please be sure to provide all pertinent information regarding your claim, including a complete
description of the problem, the product, model number, the date the product was purchased, from whom the
product was purchased and the installation date. Also include your original invoice. For other information,
or to obtain the name and address of the service and repair facility nearest you, write Kohler Co., Attn:
Customer Care Center, Kohler, Wisconsin 53044 USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from
within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the
USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of such damages, so these limitations and exclusions may not
1218131-2-D
Probable Cause
E. A "cross-over" cable or coupler
was used to connect the
interface to the controller.
F. If none of the recommended
actions for the above issues
correct the symptom, the
interface or controller requires
servicing.
A. Interface cable connections may
be loose.
B. The interface cable or coupler is
damaged.
C. If the above recommended
action does not correct the
symptom, the interface or
controller requires servicing.
14
Recommended Action
E. Connect the interface to the
controller using a "straight-
through" cable or coupler.
F. Contact your Kohler Co.
Authorized Service Representative.
A. Check all interface cable
connections.
B. Replace the cable or coupler.
C. Contact your Kohler Co.
Authorized Service Representative.
Kohler Co.