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9. Appendix
9.1 Technical Support
For online technical support – including troubleshooting, documentation, and software updates:
https://www.tripplite.com/support/technical-support-request
For telephone support, contact technical support at 773.869.1234
When you contact us, please have the following information ready beforehand:
• Product model number, serial number and date of purchase.
• Your computer configuration, including the operating system, revision level, expansion cards and software.
• Any error messages displayed at the time the error occurred.
• The sequence of operations that led up to the error.
• Any other information you feel may be of help in resolving the issue.
9.2 Specifications
Computer Connections
Direct
Console Selection
Connectors
External Console Ports
KVM Ports
External Mouse / Peripheral
Firmware Upgrade
Power
Switches
Reset
Firmware Upgrade
Power
LCD Power
LCD Adjustment
LEDs
Power
Lock
Emulation
Keyboard / Mouse
Video
Input Video Resolution
1
Hotkey
1 x HDMI, Female
2 x USB Type-A ,Female
1 x HDMI, Female
1 x USB Type-B, Female
1 x USB Type-A, Female (Front)
1 x 3.5 mm Audio Jack, Female (Back)
1 x IEC 60320/C14
1 x Semi-Recessed Push Button
1 x Slide
1 x Rocker
1 x Push Button
4 x Push Button
1 x KVM Console (Dark Green)
1 x LCD (Orange)
1 x Num Lock (Green)
1 x Caps Lock (Green)
1 x Scroll Lock (Green)
USB
Up to 1920 x 1200 @ 60 Hz;
1920 x 1080 @ 60Hz,
DDC2B
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