Lenco DIR-165 Manual Del Usuario página 29

Troubleshooting
Problem
Cannot connect to
network
Cannot connect to
Internet
Cannot play particular
Internet radio station
Cause
Network down
Router restricts access to
listed MAC addresses
Insufficient Wi-Fi signal
strength
Unknown encryption
method
Unusual network
configuration
Firewall preventing
access
Internet connection
down
Firewall preventing
access
Station not broadcasting,
overloaded or
insufficient bandwidth.
Station broadcasting
using unknown codec.
Link out of date.
Solutions
Check that network is working between a
computer and the router
Obtain the DIR-165 MAC address from
Menu > System settings > Network > View
settings and add to router list.
Note: DIR-165 has separate MAC addresses
for wired and wireless networks; only the
current network adaptor method address is
displayed, but the other address can be
obtained by changing the first pair of digits
between '00' (wireless) and '02' (wired)
Check distance to router; see if a computer
can connect to the network in this location
Change encryption method on router. DIR-
165 supports WEP. WPA and WPA2
Setup network manually through Menu >
System settings > Network > Manual
settings
Check the following ports are open on the
router: UDP and TCP ports 80 and 123; DNS
port 53.
Windows shares: ports 135-139 and 445.
Windows Media Player: varies – non-
Microsoft firewalls may require
configuration for UPnP.
Check that Internet is working for a
computer connected to the same network
Check the following ports are open: UDP
and TCP ports 80 and 123; DNS port 53.
Some Internet radio stations may require
additional ports to be opened.
Try other stations; try listening on computer
via Internet radio portal website; try later.
29