Still photo and/or video quality problems
- Night photos or videos appear too dark
- Check the battery level icon to see if battery power is full. The flash will stop
operating near the end of battery life.
- You will get the best results when the subject is within ideal flash range, no
farther than 20m.
- Please note that when the multi-shot parameter is set to 2 o 3 photos or when
the PIR interval is very short, some images may appear darker than others due
to the quick response and rapid re-triggering of the camera, allowing less time
for the flash to fully recharge before firing again.
- Night photos or videos appear too bright
- Subjects may appear too bright at closer distances.
- Daytime photos or videos appear too dark
- Make sure the camera is not aimed at the sun or other light sources during the
day.
- Daytime photos or videos appear too bright
- Make sure the camera is not aimed at the sun or other light sources during the
day.
- Photos with streaked subject
- In some cases with low lighting conditions and fast moving objects, the 8MP,
12MP or 16MP resolution settings may not perform as well as the 5MP setting.
- If you have multiple images where fast moving subjects produce streaks, try
using the 5MP setting.
- Short video clips – Not recording to the video length set
- Check to make sure the SD card is not full.
- Make sure the camera has batteries with good level of charge in it. Near the
end of the battery life, the camera may choose to record shorter video clips to
conserve power.
The night vision flash range doesn't meet expectations
- Please check to make sure the batteries are fully charged or have enough power left.
- To ensure accuracy and quality of the night time images, please mount the camera in
a dark environment without any obvious light sources.
- Certain surroundings (like trees, walls, ground, etc.) within flash range can get you
better night time images. Please do not aim the camera to total open field where
there is nothing within the IR flash range to reflect the flash back.
The date/time stamp is not appearing on the photos
- Make sure the time stamp parameter is set to "Time & date" or "Date".
PIE1048 - Indice A – Juillet 2020
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