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T R O U B L E SHO OTIN G
PROBLEM
Coffeemaker does
not turn on.
Coffeemaker
is leaking.
The filter basket
overflows.
Coffee sediment in
brewed cup of coffee.
The coffeemaker
brews slowly.
The coffeemaker does
not brew all water in the
reservoir.
If additional assistance is needed, please contact our consumer service team at
CM1240B_29052_ES_IB_A.indd 9
CM1240B_29052_ES_IB_A.indd 9
POSSIBLE CAUSE
Coffeemaker is not plugged in. Make sure appliance is
Water reservoir may be
overfilled.
Cover may not be correctly
placed on carafe.
Carafe may not be correctly
placed on the carafe plate.
The carafe has been removed
for longer than 30 seconds
when using the Sneak-A-
Cup™ feature.
Excessive amount of coffee
is used.
Brewing with softened
water.
The filter and/or the brew
basket are not properly
placed.
Coffee grounds are small
enough to pass through
the permanent filter.
The coffeemaker needs
cleaning.
The coffeemaker needs
cleaning.
1-800-465-6070.
SOLUTION
plugged into a working
outlet.
Make sure water
reservoir has not been
filled beyond the 12-cup
line.
Make sure cover is
correctly placed and
tightened on carafe
Make sure carafe is
placed securely onto
the carafe plate.
Make sure to replace
the carafe within 30
seconds during the
brewing cycle.
Reduce the amount of
coffee used.
Always brew with cold,
filtered water.
Insert filter and basket
properly.
While it is normal
to see some coffee
sediment when using
a permanent filter,
a coarser grind can
reduce the amount of
sediment.
Follow the instructions
in the Auto Clean™
function section. More
than one cleaning cycle
may be required if the
coffeemaker is heavily
calcified.
Follow the instructions in
the Auto Clean™ function
section. More than
one cleaning cycle is
probably needed.
4/20/22 4:49 PM
4/20/22 4:49 PM
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