TROUBLESHOOTING
Danby Consumer Care: 1-800-263-2629 or consumerservice@danby.com
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
PROBLEM
No power
Internal temperature not cold enough
Appliance runs continuously
Condensation on the cabinet or door
C0
• control system communication fault
E1
• interior sensor fault
E2
• defrost sensor fault
dr
• door is open for more than 1 minute
EH
• internal temperature is 8 degrees higher than the set temperature for more than 30 minutes
EL
• internal temperature is 8 degrees lower than the set temperature for more than 30 minutes
If error codes appear on the display for more than 5 minutes, a power reset may rectify the issue. Unplug
the appliance, wait 5 minutes and then plug the appliance back in. If the error code persists after a power
reset, contact consumer care or an authorized service agent.
• A fuse may be blown or the circuit breaker
tripped
• Plug not fully inserted into the wall outlet
• Door is not shut properly or opened excessively
• Exhaust vent is obstructed
• Recently added a large quantity of warm bottles
to the cabinet
• Close proximity to heat source or direct sunlight
• Ambient temperature or humidity is very high
• Possible system leak, evaporator fan failure or
compressor failure
• Door is not shut properly or opened excessively
• Ambient temperature or humidity is very high
ERROR CODES
7
POSSIBLE CAUSE