Caution
Do not try to unplug the headphones by pulling on the cables as it may cause damage.
Trouble Shooting Guide
Problem
No Sound
Low Volume Level
Only One Side Has Volume
Product Registration Website: www.soulelectronics.com
Note: You must register your product for warranty
Customer Support: www.soulelectronics.com
Solution
Check plug; make sure it is plugged in all the way.
Check volume level, increase volume if necessary.
Check power, make sure device is on.
Check in-line controller, press center button to ensure it is not on Pause.
Make sure that the headphones are creating a proper seal around your ears.
Increase the volume level on your device.
Make sure that the plug has been inserted all the way into your device headphone jack.
Check the connection to the headphone input jack. Make sure the plug has been inserted all the way.
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