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Troubleshooting Guide
Always turn off power before inspecting the pump. Failure to observe this precaution can
result in a serious accident. Before ordering repairs, carefully read through this instruction
booklet. If the problem persists, contact your dealer.
Problem
Pump does
not start
Pump stops
after starting
Diminished
flow rate or
no water
flow
Pump hums
/ Impeller
does
not spin
Possible Cause
Power is off
Power failure
Voltage drop/ Overload
Power cord is not connected
Pump is overheating
Power/Current overload
Impeller is blocked
Air lock
Obstruction in pump
or piping
Piping is too long
Impeller is blocked
Start capacitor failure
Possible Solution
Turn power on
Check power supply or contact local
power company
Check/Replace the GFI (Ground
Fault Interrupter)
Connect power cord
Submerge pump/Raise water level/
Allow pump to cool
Check length/size of power cable. Check
or replace GFI
Remove debris from the impeller chamber
Restart/Clean air valve
Clear obstruction
Reduce length of pipe
Clear obstruction
Capacitors can be replaced by qualified
technician
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