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CRITICAL STEP: It is recommended that a person at the call-to
location confirms receiving the test phone call. Validate all calls
before concluding that the system setup is finished.
ENTERING AND CHANGING PHONE NUMBERS
When programming phone numbers into the System, enter each
phone number into the phone setup screens exactly as you
would when making a personal phone call.
Two phone number entry methods:
1. As part of the Installation Setup procedure (follow the on
screen prompts) or,
2. From the "Home Screen", select "MENU", enter the security
code (if prompted), then locate the "Phone Setup" option
and then press the button for "ENTER".
a. You can modify, delete, or verify within this selection.
b. To delete any number, simply press "DEL" and it will
backspace as needed.
c. To EDIT a number, re-enter the phone number and it
will overwrite the existing number.
PROPER PHONE NUMBER ENTRY
System can place local calls, long distance calls, and even
international calls. The use of calling cards is not recommended
for they are difficult to enter and can change without notice and
result in a phone call never being made.
Example:
*Local Number: 123-4567
*Long Distance: 1 (555) 123-4567
* International: Country code, followed by 1, then the
phone number. For proper dialing instructions or
further assistance, contact your service provider.
Enter the phone number exactly as you would when
dialing a call yourself. If your local number requires the
area code, enter as needed.
CREATING PAUSES WHEN ENTERING PHONE NUMBERS:
Some phone calls require accessing an outside telephone line
from a digital system. Obtain the digit(s) necessary to access
the outside line (dialing "9" to access an outside line is most
common). A time delay may be required to let the system fully
access the outside line and this is accomplished by entering
two "stars" (**) after dialing the 9.
The following examples use a "9" to access the outside phone
line followed by a 2 second delay before the auto-dialer is
initiated to place an automated phone call by the System:
Local call: 9** then 123-4567
Long distance call: 9** then 1 (555) 123-4567
TIME DELAYS
** = 2 seconds, **** = 4 seconds, ****** = 6 seconds
All stars (*) must be entered in multiples of 2 or the system will
not recognize them as actual time delays.
PHONE TEST
After entering all phone numbers, it is crucial that you test your
System to verify that it can reach the call list phone numbers.
The CANCEL key does not function when the
System is in "test mode".
TESTING YOUR 12 VOLT ADVANCED NOTIFICATION SYSTEM
PHONE NUMBERS
To test the System, do the following:
1. Make sure the System is powered up, phone line is
connected, and the "Home Screen" has no error messages.
Model RSM3300 – Operating Instructions and Parts Manual
To make sure all timers and errors are cleared from the
system memory, press and hold the "RESET" button for
a minimum of 3-5 seconds.
2. Press the MENU button followed by the "Phone Setup"
option.
3. Scroll to the desired phone number, hit ENTER, then select
the TEST option.
The system will immediately dial the desired phone number.
Upon answering, the unit will play the following message: "This
is a test of the back-up system." It will repeat this message for
approximately "1" minute and then hang up. The display will
prompt you asking if the test was successful, if Yes, it returns to
the home screen. If "NO", it will retest.
4. Repeat Steps 2 and 3 to test the remaining phone numbers.
The System does not provide any indication of call success;
therefore, you must verify that the call was made successfully.
TESTING FOR A SPECIFIC ALARM CONDITION
To test for a specific alarm condition you will have to simulate
that specific alarm condition and then verify if the alarm phone
calls went through. In those scenarios, you must cancel the
alarm call out sequence and correct the alarm condition by
pressing and holding the RESET button for a minimum of 5
seconds.
HOW THE SYSTEM WORKS WITH VOICE MAIL OR AN
ANSWERING MACHINE
When it is necessary to connect an answering machine or voice
mail device to the same phone line as the System, you can still
use all the features of these devices, along with being able to
check status and cancel an alarm call out of the System.
HOW THIS WORKS:
The System can answer incoming calls to check the system
status. To do this, the ring count must be set to answer on
either "5" or "10" rings (default setting is 10 rings, change this
setting from the Main Menu>Set Ring Count).
Set your answering machine or voice mail to answer in fewer
rings than the System. (For example, if the System is set to
answer on 5 rings, set the answering machine/voice mail to
answer in "4" or fewer rings.) Therefore, when a call comes into
the location of the System, the answering machine/voice mail
will respond first because it is set to answer in fewer rings than
the System.
RING COUNT TIMER
The ring count timer works in the following way: when the first
call comes in during an alarm event, the internal system timer
starts counting down for "3" continuous minutes. If the System
receives enough rings to answer (within "3" minutes), it will
respond, and the ring counter will reset to "0" regardless if the
three minutes have elapsed or not. Also, the timer will reset
to "0" if no additional calls are received during a three minute
period (multiple calls to the System within "3"minutes will not
reset the ring timer).
CALLING THE 12 VOLT ADVANCED NOTIFICATION SYSTEM
DURING AN ALARM EVENT
Example:
1) The back-up system is set to answer in 5 rings (ring count
setting).
2) The answering machine/voice mail is set to answer in "4"
rings or fewer.
To get the System to respond given the above example criteria,
do the following:
1. Call the phone number of the location where the
System is located, and let the phone ring "3" times
and then hang up. The internal 3-minute timer starts and
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