Service; How To Obtain Service; Statement Of Limited Product Warranty; What This Warranty Covers & Who It Applies To - Thermador PH30 Manual De Uso Y Cuidado

Service

How to Obtain Service

For authorized service or parts information, call the number
or write to the address listed inside the back cover.
We want you to remain a satisfied customer. If a problem
comes up that cannot be resolved to your satisfaction
please let us know. Whether you write or call, please
provide us with the Model Number, Serial Number and
Date of Original Purchase or Installation.
STATEMENT OF LIMITED
PRODUCT WARRANTY
What this Warranty Covers & Who it
Applies to:
The limited warranty provided by BSH Home Appliances in
this Statement of Limited Product Warranty applies only to
the Thermador appliance sold to you, the first using
purchaser, provided that the Product was purchased:
• For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal
household purposes.
• New at retail (not a display, "as is", or previously
returned model), and not for resale, or commercial use.
• Within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply only to the first
purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best
way for Thermador to notify you in the unlikely event of a
safety notice or product recall.
How Long the Warranty Lasts:
Thermador warrants that the Product is free from defects in
materials and workmanship for a period of twelve (12)
months from the date of purchase. The foregoing timeline
begins to run upon the date of purchase, and shall not be
stalled, tolled, extended, or suspended, for any reason
whatsoever.
English 8
Repair/Replace as Your Exclusive
Remedy:
During this warranty period, Thermador or one of its
authorized service providers will repair your Product
without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured
with a defect in materials or workmanship. If reasonable
attempts to repair the Product have been made without
success, then Thermador will replace your Product
(upgraded models may be available to you, in Thermador's
sole discretion, for an additional charge). All removed parts
and components shall become the property of Thermador
at its sole option. All replaced and/or repaired parts shall
assume the identity of the original part for purposes of this
warranty and this warranty shall not be extended with
respect to such parts. Thermador's sole liability and
responsibility hereunder is to repair manufacturer-defective
Product only, using a Thermador-authorized service
provider during normal business hours. For safety and
property damage concerns, Thermador highly
recommends that you do not attempt to repair the Product
yourself, or use an un-authorized servicer; Thermador will
have no responsibility or liability for repairs or work
performed by a non-authorized servicer. If you choose to
have someone other than an authorized service provider
work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized
service providers are those persons or companies that
have been specially trained on Thermador products, and
who possess, in Thermador's opinion, a superior reputation
for customer service and technical ability (note that they
are independent entities and are not agents, partners,
affiliates or representatives of Thermador). Notwithstanding
the foregoing, Thermador will not incur any liability, or have
responsibility, for the Product if it is located in a remote
area (more than 100 miles from an authorized service
provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or
environment; in any such event, if you request, Thermador
would still pay for labor and parts and ship the parts to the
nearest authorized service provider, but you would still be
fully liable and responsible for any travel time or other
special charges by the service company, assuming they
agree to make the service call.
Out of Warranty Product:
Thermador is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs, pro-
rates, or Product replacement, once this warranty has
expired.