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INTRODUCTION
Connecting CAPAC to Cellular
1. On the CAPAC, press and hold the Reset/Learn button for 2 seconds to get
to the access point page (the connectivity LED will blink green).
2. On your mobile device, go into the Wi-Fi configuration and look for the CAPAC
Wi-Fi network. The Wi-Fi network format will be "MyQ-xxx," where xxx is the
last three digits of your CAPAC's CP#. (See Figure 1)
NOTE: If the "Internet may not be available" message displays, click keep Wi-
Fi connection.
3. Open a web browser (e.g., Edge, Chrome) and enter either
setup.myqdevice.com or 192.168.1.1. (See Figure 2)
NOTE: If you exit the CAPAC MyQ-xxx Wi-Fi network, open a new web browser
and enter setup.myqdevice.com or 192.168.1.1 to restart your configuration.
4. To see the current Internet connection method, click Start.
5. From myQ® Business™, verify that the cellular service has been enabled for
the CAPAC device. (See Figure 4)
6. Select Cellular and click Next. (See Figure 3)
NOTE: This can take up to 15 minutes.
7. When connected properly, a congratulation message indicates that your device
is connected. The LED next to the blue power LED will be solid on the CAPAC
housing. Follow directions to troubleshoot issues if needed. (See Figure 5)
NOTE: The color of the LED indicates cellular signal strength. Red indicates
fair connectivity, Amber/Orange indicates good connectivity, and Green
indicates excellent connectivity.
NOTE: If the CAPAC fails to connect to cellular, ensure the cellular
subscription is activated in myQ Business. If subscription is active, see the
section in the next page on how resolve cellular connectivity.
Figure 1
PRE-INSTALL
Figure 2
NETWORK
MOUNTING/POWER
Figure 3
10
ACCESS CONTROL
Reset/Learn Button (back)
OUTPUT
WIEGAND
INPUT
GATE
1
OUTPUT
2
1
WIEGAND
2
INPUT
SDA SCL
NO COM NC
NO COM NC
D1 COM D0
D1 COM D0
1 GND 2
Figure 4
POWER
GND 12V-24V
POWER
ETHERNET
Figure 5
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