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TROUBLESHOOTING
Error
The device does not
switch on.
No sound.
No network connection
can be established.
No station is found.
Hiss in FM mode
No stations available /
burbling / intermittent in
DAB mode.
USB driver or MP3 player
is not detected.
If the Bluetooth is not
connected.
The CD is not playing or
skips during playback.
All other undetermined
cases.
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Remedy
Check it the power plug is connected properly.
1. Turn on the sound as it may be muted
2. Increase the volume.
3. Pull any connected headphone or speaker from the
connector jack.
4. Check the speaker cables.
1. Check the WLAN function, make sure the password is
correct.
2. Try to set an IP address at the device.
3. Activate the DHCP function on the router and make the
connection again at the device.
4. A firewall is activated on the network – set the
respective program in such a way that access is possible.
5. Place the device closer to the router
6. Reboot the router
1. The station may not be available currently, try again
later.
2. The link of the station is changed or the station no
longer transmits – ask the provider for information.
3. The link of manual added station may not be correct,
check and change it.
1. Check/move the antenna.
2. Move the radio.
1. Check/move the antenna.
2. Rescan local stations only (high-strength).
3. Check the local DAB coverage.
1. Check if the USB driver or MP3 player is plugged
properly.
2. Some USB hard disks need external power supply,
make sure it is connected to the power.
3. Not all MP3 players can be read directly on the
device – use an USB drive instead.
Disconnect BT and reconnect BT again if it does not play
on the device.
1. The device is not in CD mode. Faulty CD inserted.
2. The CD is incorrectly inserted. Insert the CD with the
labelled side facing upwards.
3. The CD is dirty or faulty. Clean the CD, use another CD.
The smart radio may process large amount of data after
a period of operation, no matter in which mode, it will
cause the system freeze or malfunction. Reboot the
device if necessary.
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