10. Troubleshooting
Problem
The gate cannot open or close
normally, and LED does not light
The gate can open but cannot
close.
Gate opens automatically
Remote control doesn't work.
Remote control working distance
is too short.
11. Packing List
After receiving the door opener, you should perform an inspection, in which you should check if the product is damaged. If you have
any problems please contact our distributor. You will find the following items in our standard packaging:
KEEP WORKiNG
Keep Working
1. The power is off.
2. Fuse is burned
1. Photocell is blocked by objects.
2. Infrared sensor function is disabled.
1. Automatic close function has been turned
on but with incorrect opening direction.
1. Battery level of the remote control is low
2. Remote control learning is not completed
1. Signal is blocked.
No.
1
2
3
4
Possible Cause
Article
Sliding door motor
MC5
Remote control CR433
Release key
User's manual
15
Solution
1. Switch on the power supply.
2. Check the fuse (code FU1), change
the fuse if burnt.
1. Remove the obstacle.
2.Make sure that the infrared sensor
function is enabled.
1.Please refer to the attentions under
4.3.5 to change the opening direction.
1. Change the remote control battery
2. Re-conduct remote control learning
1.Replace the battery.
Quantity
1
2
2
1
M C
5