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Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer or Panasonic Service center
for assistance. For details (p. 44, 45, 46)
Problem
One spot remains dark
Chaotic image, noisy
No image can be
displayed
Only spots are displayed
instead of images
Neither image nor
sound is produced
Black Box appears
No sound is produced
Sound is unusual
"Control with HDMI"
function does not work
Actions
•
A pixel or luminescent spot can occasionally
be missing in plasma displays.
(Not a faulty symptom)
•
Check nearby electrical products
(car, motorcycle, fluorescent lamp).
•
Check Picture menu (p. 16)
•
Check the channel settings. (p. 12)
•
Check the antenna cables.
•
Is the AC power cord plugged into the outlet?
•
Is the TV unit turned On?
•
Check Picture menu (p. 16) and volume.
•
Are the remote control codes correct? (p. 33-34)
•
Change settings of Closed Caption (CC). (p. 26)
•
Is "Sound Mute" active? (p. 10)
•
Is the volume set to the minimum?
•
Is "Speakers" set to "Off"? (p. 16)
•
Change "SAP" settings. (p. 13)
•
Check "HDMI in" settings. (p. 16)
•
Set "SAP" setting to "Stereo" or "Mono."
•
Check the HDMI device connected to the unit.
•
Set the audio setting of the HDMI device to
"Linear PCM."
•
If digital sound connection has a problem,
select analog sound connection.
•
Switch the TV unit on again with the equipment on.
•
Set "Control with HDMI" to "Off", then set to "On" again.
(p. 18)
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