TROUBLESHOOTING
Symptom
Remedy
• The source does not
The USB port is drawing more power than the design
change to "USB" when
limit. Turn the power off and unplug the USB device.
you connect a USB
Then, turn on the power and reattach the USB device.
device while listening to
If this does not solve the problem, turn the power off
another source.
and on (or reset the unit) before replacing with another
• "USB ERROR" appears.
USB device.
"NO MUSIC"
Connect a USB device that contains playable audio files.
• Reconnect the iPod.
"iPod ERROR"
• Reset the iPod.
• Sound cannot be heard
• Reconnect the Android device.
• If in [HAND MODE], launch any media player
during playback.
• Sound output only from
• If in [HAND MODE], relaunch the current media player
the Android device.
• Restart the Android device.
• If this does not solve the problem, the connected
Cannot playback at
• Make sure KENWOOD MUSIC PLAY APP is installed on
[BROWSE MODE].
• Reconnect the Android device and select the
• If this does not solve the problem, the connected
42
ENGLISH
application on the Android device and start playback.
application or use another media player application.
Android device is unable to route the audio signal to
unit. ( 35)
the Android device. ( 10)
appropriate control mode.
Android device does not support [BROWSE MODE].
( 35)
Symptom
Remedy
"NO DEVICE" or
• Switch off the developer options on the Android device.
"READING" keeps
• Reconnect the Android device.
flashing.
• If this does not solve the problem, the connected Android
device does not support [BROWSE MODE]. ( 35)
Playback is intermittent
Turn off the power saving mode on the Android device.
or sound skips.
• Reconnect the Android device.
"ANDROID ERROR"/
• Restart the Android device.
"NA DEVICE"
"ADD ERROR"
New station creation is unsuccessful.
"CHECK DEVICE"
Check the Pandora application on your device.
"NO SKIPS"
The skip limit has been reached.
"NO STATIONS"
No stations are found.
"STATION LIMIT"
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
"CONNECT ERROR"
Communication is unstable.
"RATING ERROR"
Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
"THUMBS N/A"
Registration of thumbs up/thumbs down is not allowed.
"LICENSE ERROR"
You try to access from a country which Pandora is not
deliverable.
iHeartRadio station
If "Explicit Content" in [Account Settings] is checked in
cannot be selected.
the web version of iHeartRADIO, custom stations become
unavailable.
"NOT CONNECTED"
Link to the application is impossible.