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TROUBLESHOOTING & FAQ
QUESTION
What does it mean when all LED
segments are pulsing slowly with a
white colour?
The CTEK APP cannot find the CS
ONE, the status is shown as being
offline, why?
Trying to 'WAKE UP' the CS ONE via
the CTEK app, but the battery doesn't
start, why?.
Cannot choose the 'WAKE UP'
function on the app, why is it missing?
How does the 'SUPPLY' function work
in the CTEK APP?
I have used the 'SUPPLY' function
from the CTEK APP but it will not go
back to charging, why?
How does the 'RECOND' function
work in the CTEK APP?
What type of batteries can CS ONE charge?
Does the CS ONE work with other CTEK Accessories?
Do I need to register my charger to have the 5 year warranty
time?
© CTEK SWEDEN AB
ANSWER
This means the battery is fully charged and the CS ONE has gone into
maintenance 'CARE' mode.
Connection between the CS ONE and the mobile device is faulty.
This indicates that there is either a faulty connection to the battery or the
battery being charged is faulty.
'WAKE UP' is only available when the CS ONE cannot find the battery.
In 'SUPPLY' the CS ONE works as a supply unit, giving out a constant
voltage of 13,6 volt and as much current as required (max 8 ampere).
There is also an output power limit of 100 watt.
The charging mode will need to be changed via the CTEK APP.
The 'RECOND' function should only be used on wet lead acid batteries
(Not Lithium LiFePO4, GEL or AGM batteries).
In 'RECOND' the CS ONE will firstly go through all of the charging steps
until the battery is fully charged. The voltage is then raised in a controlled
way to prevent acid stratification and prolong battery life.
'RECOND' should only be used 1-2 times per year.
The CS ONE charges all types of 12 V batteries from 3Ah up to 180Ah.
The optional CS CONNECT ADAPTER CABLE will be required to make
the CS ONE compatible with the CTEK accessories.
No.
ACTION
The battery can now be used.
In 'CARE' mode the battery is safe to be left on charge for long term storage on or off the vehicle.
Check that Bluetooth® is active on the mobile device.
Check that the mobile device and the CS ONE are within the receiving range of the Bluetooth®.
Disconnect the battery from the vehicle or from the load → run wake up procedure again.
If it still does not work, the battery might be broken or has closed down (LiFePO4).
CTEK recommend to get the battery tested - it may need replacing.
Open the app and start the CS ONE - but doesn't connect the charger to the battery (or to recommended
charge points) it will show up on the app directly.
No action required.
After using the 'SUPPLY' function from the CTEK APP, choose the operation 'RESET TO 'APTO' to make the
battery charge again.
No action required
See 'TECHNICAL SPECIFICATION' for further information.
See 'ACCESSORIES: CS ONE' for further information.
Should any issues arise, please contact you supplier. If the supplier is unable to help, please contact CTEK
directly.
WWW.CTEK.COM
EN
CS ONE | USER MANUAL | 9
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