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Troubleshooting
Problem
The
camera
takes photos /
videos
without
any
target
objects in them
(false triggers)
The camera is
not
capturing
any videos
Solution
-Image change:
The camera is triggered by detecting the movement of
humanoid or image changes, so e.g. shadows or
moving leaves, trees can cause a motion detection.
-Reflecting light:
Light can trigger the camera, so avoid targeting the
camera at anything that can reflect light (e.g. mirrors or
moving bodies of water).
-Rising/setting sun:
So as to avoid targeting the sun as it rises or sets,
mount the camera to face north or south.
Unstable mounting:
If the camera's mounting is not stable, then it may
move and mistake this for the movement of objects in
its field of view. When mounting the camera check that
it is completely stable and avoid mounting it on
anything that can move or shake.
Target objects moving too quickly:
In the case of fast-moving objects, e.g. animals, if the
camera is positioned too close, or perpendicular to the
target trail, there is a possibility that the trigger will not
go off in time.
a) Mount the camera further back from the trail
Tree leaves/branches:
Grass swaying in the wind, falling leaves or
falling/moving tree branches/twigs can reflect the sun's
heat and potentially cause false triggers.
a) Mount the camera away from such objects,
preferably slightly higher up (around 1.5m from the
ground) to avoid swaying grass
b) Clear the target area as much as possible of twigs,
leaves and branches.
-Camera is not turned ON:
First ensure that the camera is turned on checking the
indicator LED at the RJ45 (LAN) connector.
-MicroSD card is full:
a) Upload the files saved on the MicroSD card to your
computer, delete them from the card and re-use the
same card, or:
Model: TX-192 Article No. 4991, 07/2022
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