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BEFORE CALLING FOR SERVICE
Problem
Dishwasher will not
Door is not completely closed.
operate
Power supply or power cord is not connected.
Fuse is blown or circuit breaker tripped.
Dishwasher operates too
Dishwasher is connected to cold water.
long
Odor
Previous cycle was stopped before
completion.
The dishwasher is not used daily.
Water remains in tub
Drain hose is kinked or clogged.
after completion of cycle
Spots and filming on
Low water temperature.
dishes
Wrong amount of detergent used.
Overloading.
Improper loading.
Insufficient water pressure.
Insufficient detergent.
Rinse aid dispenser is empty.
Extremely hard water
The best way to eliminate spots on your dishes is to install a whole house water softener in your home. If
a water softener is already installed or you do not plan on installing one, run a Power Scrub cycle to help
minimize this condition. To add an extra rinse to the cycle, select the wash cycle and then press the Extra
Rinse button.
To remove hard water build up in the tub
Remove all dishes, silverware and the silverware holder from the dishwasher. Only the racks should remain
in the tub.
Fill a measuring cup with white vinegar, approximately 14~17 ounces (400~500mL), and place the measur-
ing cup in the lower rack.
Run a Normal cycle and select Extra Rinse and Sanitary then close the door.
DO NOT USE DETERGENT
NOTE: Make sure to let the dishwasher complete the entire cycle. This cleaning method should only be
done as needed.
If you have followed this troubleshooting guide and the problem persists, or if the problem you are experiencing is not listed here, please
call LGE Customer Service at 1-800-243-0000(US), 1-888-542-2623(Canada).
Possible Causes
TROUBLESHOOTING
Solutions
Make sure that the door is completely closed and
latched.
Connect the power supply or cord properly.
Replace the fuse or reset the circuit breaker.
Check the water supply connection or water heater set-
ting. (Heating cold water takes longer.)
Operate the Quick cycle with detergent without loading
any dishes.
If the dishwasher is not used daily, it is recommend to
run the Quick cycle once or twice a day until you have
a full load. In case odor still persists, run a vinegar rinse
through a Quick cycle by putting 2 cup(500ml) of white
vinegar in an upright measuring cup in the lower rack,
without detergent. It is recommended to maintain ac-
cording to the CARE & CLEANING section.
Adjust hose or clear blockage.
Water supply should be at least 120°F for best wash
performance.
Use the recommended amount of detergent.
Do not overload the dishwasher.
See the Using Your Dishwasher section.
Water pressure should be between 20 and 120 psi.
Add the recommended amount of detergent. See the Us-
ing Your Dishwasher section.
Refill rinse aid dispenser.
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