HP Color LaserJet Pro MFP M185 Manual De Instrucciones página 4

Control panel light patterns
Lights Description
Ready
Toner cartridge is at end of life
Fatal error
Processing
Error/Manual Feed/Manual Duplex/Out of paper/
Door open/Jam
Control panel error message
Error Message
Load Paper
• Initializing...
• Cleaning...
• Printing... Cool down mode
Door is open
• Jam in tray 1. Clear jam and then press OK.
• Jam in cartridge area. Open top cover and remove cartridge. Clear jam.
• Manual Feed. Plain, Letter. Or press OK to use available media.
• Manual Duplex. Load tray 1. Press OK to continue.
• Supply problem.
• Install cartridge.
• Incompatible cartridge.
• Protected cartridge.
• Unauthorized cartridge.
• Cartridge is very low.
• Used or counterfeit cartridge in use.
Download and install the software
NOTE: Do not connect the USB cable until you are prompted to do so.
Method 1: Download from 123.hp.com/laserjet
1. Go to 123.hp.com/laserjet (Windows) or
Download.
2. Follow the onscreen instructions and then prompts to save the file to the
computer.
3. Launch the software file from the folder where the file was saved.
4. Follow the onscreen instructions to install the software.
5. When prompted to select a connection type, select the appropriate option
for the type of connection.
123.hp.com (OS X), and click
Solution
No action to take.
A Supplies light blinks when a supply error occurs, and it glows without blinking
when the supply is very low.
Power cycle. If error still appears, call HP customer service.
No action to take.
• Manual Feed/Manual Duplex - Press the OK button when ready.
• Out of paper - Insert paper.
• Door open - Secure all doors.
• Error/Jam - Refer to User Guide.
Solution
Insert paper.
No action to take.
Secure all doors.
Refer to User Guide.
Press the OK button when ready.
Take out and reinsert the toner cartridge. If error still appears, go to
www.hp.com/support/ljM182MFP.
Replace with a new cartridge.
Method 2: Download from printer support website
(Windows)
1. Go to www.hp.com/support/ljM182MFP.
2. Select Software and Drivers.
3. Download the software for your printer model and operating system.
4. Launch the software file from the folder where the file was saved.
5. Follow the onscreen instructions to install the software.
6. When prompted to select a connection type, select the appropriate option
for the type of connection.
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