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Spillovers on
1. Switch the power to the cooktop off.
the touch
2. Soak up the spill
controls
3. Wipe the touch control area with a clean
damp sponge or cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the cooktop back on.
7. Hints and Tips
Problem
The induction hob
cannot be turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
The induction hob
makes a low humming
noise when used on
a high heat setting.
Fan noise coming from
the induction hob.
Possible causes
No power.
The controls are locked.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is caused by the technology
of induction cooking.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you've turned the
induction hob off.
• The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you wipe the
touch control area dry before turning the
cooktop back on.
Make sure the induction hob is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you've checked everything and the
problem persists, call a qualified
technician.
Unlock the controls. See section
'Using your induction cooktop' for
instructions.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
Use cookware with flat and smooth
bases. See 'Choosing the right
cookware'.
See 'Care and cleaning'.
This is normal for cookware and
does not indicate a fault.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
This is normal and needs no action. Do
not switch the power to the induction
hob off at the wall while the fan is
running.
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What to do
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