Troubleshooting
Many potential problems can be resolved by the owner without calling a service
technician. If something is wrong with this product, check the following before
calling your authorised dealer or service centre.
Problem
Description
The unit is not
powered on
No sound from
LINE IN/Bluetooth/HDMI
ARC input
Sound is distorted from
LINE IN Input
Unit switches off after 15
minutes of inactivity
Cause
• Power cable not connected to wall socket
• Power socket is not switched on
• Volume is too low
• LINE IN/Bluetooth/HDMI ARC source
volume is too low
• Volume is too high
• LINE IN source volume is too high
• Auto standby mode in operation
Solution
• Make sure the plug is connected
• Switch the power on
• Increase the volume
• Increase the output volume of the
LINE IN/Bluetooth/HDMI ARC source
• Reduce the volume
• Reduce the output volume of the
LINE IN source
• This unit is designed to enter STANDBY
mode automatically after 15 minutes of
inactivity. Press the STANDBY button to
wake up the unit.
E-13