5. Trouble Shooting
Use the table below to solve minor installation and operation
problems.
Situation
Battery pack no
output
Battery cannot
discharge
Fault Event
Description
RJ11 jumper is
missing.
Same ID code set in
multiple battery packs.
Under-voltage
protection.
Protection against
over-temperature or
under-temperature
(cell temperature is
lower than -20 °C or
higher than
80
Protection against
over current.
Battery output is
short circuited.
System failure
detected.
In parallel battery
packs, CAN
communication lost
and "parallel
imbalance" occur on
slave battery.
31
Re-check if the RJ11
jumper is connected
well.
Re-set each battery
with different ID
codes.
Charge battery.
Regulate cell
temperature in the
range of -20 °C to
60°C for discharge.
°C).
Remove some non-
critical load and
charge battery.
Relieve short circuit
and charge battery.
Shut down system
and call maintenance
service.
Ensure
communication wires
are all correctly
connected well.
Solution