11
Overlap strokes by ½ inch to help prevent
streaking.
12
It is best to alternate wet and dry strokes as
described in steps.
TROUBLESHOOTING
THIS PRODUCT CONTAINS NO SERVICEABLE PARTS.
IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-800-944-9200 PRIOR TO CONTINUING USE.
ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BACK OF THE CLEANER.)
PROBLEM
Cleaner won't run
Low suction
Hose Nozzle stops spraying liquid during
use
Accessory Tool will not spray after filling
the Clean Water Tank or Solution Tank
Hose will not spray after priming pump
Clean water won't dispense
Solution won't dispense
Brushes won't rotate during floor cleaning 1. Brushroll stall protection activated
Water is leaking out of Carpet Cleaner
TIP
To avoid saturating carpet, do not
use more than 4 wet strokes over
any one area. Always end with dry
strokes.
If additional cleaning is necessary,
wait until the carpet is completely
dry before using the tool again.
POSSIBLE CAUSE
1. Not firmly plugged in
2. No voltage in wall plug
3. Blown fuse or tripped breaker
4. Fuse in cleaner blown
5. On/Off pedal not depressed
1. Dirty Water Tank full/automatic shut off engaged
2. Blockage in tool on end of hose
3. Dirty Water Lid not on correctly
4. Dirty Water Tank Debris Filter clogged
5. Blockage in Nozzle
6. Dirty Water Tank not properly secured
7. Dirty Water Nozzle not on correctly
8. Blockage in hose
1. Clean Water Tank or Detergent Container is empty
2. Loose connection to solution port on foot of cleaner
1. Air is trapped in the hose & pump
1. Pump is defective
2. Not connected properly
1. Clean Water Tank or Solution Tank not firmly in place
2. Clean Water Tank or Solution Tank empty
1. Cleaner is not moving in forward direction
2. Unit in upright position
1. Clean Water Tank, Solution Tank or Dirty Water Tank not FIRMLY in place. 1. Make sure the tank is secure.
WARNING:
To reduce the risk of personal injury, unplug before cleaning or
servicing.
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home.
3. Replace fuse or reset breaker in home.
4. Call Customer Service at 1-800-944-9200 prior to continuing use.
5. Press pedal.
1. Remove and empty Dirty Water Tank. See "How to Empty Dirty Water."
2. Remove tool and clear blockage.
3. Make sure lid is on securely. See "How to Empty Dirty Water."
4. See "How to Clean Carpets."
5. See "How to Clean Carpets."
6. Replace Dirty Water Tank and secure Dirty Water Tank latch.
7. Remove and replace Dirty Water Nozzle. See "How to Remove & Clean Nozzle"
8. Drop a coin through, clear with broom handle.
1. Turn off Cleaner and fill Clean Water Tank & Detergent Container.
2. Check for secure connection to solution port on body of Cleaner.
1. Turn on the Cleaner. If hose does not spray, prime the pump by lowering the hose
down to the floor and hold the trigger for up to one minute.
2. Aim downward & squeeze trigger.
1. Call for service: 1-800-944-9200.
2. Check connection.
1. Make sure tank is securely locked in position.
2. Refill container according to cleaning instructions.
1. Must be moving the machine forward to properly dispense water and solution.
1. Turn the unit off and back on, then inspect and clean for jams.
2. Brushes will not rotate in upright position. Step on handle release to start cleaning.
2. Carpet Cleaner may drip residual moisture after use. Allow cleaner and brushes to
dry before storing on hard floor surface.