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Warranty and Liability Conditions
1) With this warranty, TEK GROUP S.r.l., based in 61025 Montelabbate (PU), Via Leonardo Da
Vinci n. 8, guarantees the product from any defects in materials and manpowers, provided
that the use complies with the conditions indicated in the manual, for the duration of 24
months from the date of purchase of the product resulting from a fiscally valid document.
2) This warranty does not apply to: (a) consumable parts - like fluids and batteries - and
components subject to wear; (b) damage resulting from an installation not carried out
according to the instructions contained in the manual supplied with the product; (c) failures
resulting from the use of non-original components and/or fluid; (d) damage due to repairs
made by unauthorized personnel or by the Customer; (e) faults caused by incorrect power
supply or connection; (f) defects resulting from normal wear or aging of the product; (g)
damage caused by fortuitous events, lightnings, flooding, fire, incorrect ventilation or other
causes not attributable to TEK GROUP S.r.l.
3) If during the warranty period the Customer finds defects of conformity of the product, then
this will have to report their presence to the Producer, on penalty of forfeiture, within one
week of discovery.
4) The Customer, on condition of having provided a timely description of the data contained in
the documentation indicated in point (5), may be authorized by TEK GROUP S.r.l. to send the
faulty or defective device for its repair. The Producer reserves the unconditional right to
replace the defective parts with new or regenerated parts and equivalent to new ones in
terms of functions, performances and reliability.
5) In order for the warranty to be operational, it must be kept together with a fiscally valid
purchase document – such as a delivery note, invoice, receipt, showing the name of the seller,
the date of purchase, the identification details of the product and the sale price.
6) This warranty will expire if the product is shipped unaccompanied by the aforesaid
documentation, without a suitable packaging to protect it from shocks and vibrations and in
case it is not shipped in its entirety (including cover and fluid tank). The wall fixing bracket is
not included among the components that must be sent to the manufacturer for repair
purposes.
7) The costs of uninstalling the defective device and reinstalling the repaired product or returned
product, as well as the return shipping costs, are not included in this warranty.
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