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Troubleshooting; Corrective Action - Bosch Active Line Gen.3 Manual Del Propietário

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English–9
Error Code Indicator
The components of the eBike system are continuously and
automatically monitored. If an error is detected, the corre-
sponding error code will appear in the speed indication a.
Code
Cause
410
One or more buttons of the on-board computer are
blocked.
414
Operating unit connection problem
418
One or more buttons of the operating unit are
blocked.
419
Configuration error
422
Drive unit connection problem
423
EBike battery pack connection problem
424
Communications error among the components
426
Internal time-out error
430
Internal battery pack of on-board computer empty
431
Software version error
440
Internal error in the drive unit
450
Internal software error
460
Error at USB connection
490
Internal error in the on-board computer
500
Internal error in the drive unit
502
Bike lighting error
503
Error of the speed sensor
510
Internal sensor error
511
Internal error in the drive unit
1 270 U20 XBP | (23.5.17)

Troubleshooting

Depending on the type of error, the drive unit is automati-
cally shut off, if required. Continued travel without assis-
tance from the drive unit is possible at any time. However,
have the eBike checked before attempting new trips.
 Troubleshooting actions may be performed by the
owner except those explicitly noted as "Contact your
Bosch eBike dealer".

Corrective Action

Check if any buttons are blocked, e.g., by dirt or debris.
Clean the buttons, if required.
Have connections and contacts checked.
Check if any buttons are blocked, e.g., by dirt or debris.
Clean the buttons, if required.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Have connections and contacts checked.
Have connections and contacts checked.
Have connections and contacts checked.
Restart the system. If the problem persists, contact your
Bosch eBike dealer. In this error status, it is not possible to
display or adjust the wheel circumference in the basic
settings menu.
Charge on-board computer (in holder or via USB port).
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Remove the cable from the USB connection of the on-
board computer. If the problem persists, contact your
Bosch eBike dealer.
Have the on-board computer checked.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Check the light and the associated wiring. Restart the
system. If the problem persists, contact your Bosch eBike
dealer.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
82
Bosch eBike Systems

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