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7. Troubleshooting
- I can't connect the smartwatch
1) Check that the GPS and Bluetooth of the smartphone are turned
on.
2) Make sure that the smartwatch and the smartphone are not too far
apart.
e connection must be made within 10 meters.
3) Check if the smartphone is in airplane mode. In airplane mode, the
smartwatch cannot be connected.
4) Make sure that the smartwatch is not linked to another account or
smartphone.
5) Make sure your smartphone's operating system is Android 5.0 or
later or iOS 9.0 or later.
6) Make sure that a previous connection is not already active; if
necessary, disassociate it and re-pair it exclusively through the app.
- I can't synchronize the clock data
1) Check that the GPS and Bluetooth of the smartphone are turned
on.
2) Make sure that the smartwatch and the smartphone are not too far
apart.
e connection must be made within 10 meters.
3) Check if the smartphone is in airplane mode. In airplane mode, the
smartwatch cannot be connected.
4) Make sure the smartwatch is connected to the smartphone via the
app.
- I can't get noti cations
- 14 -
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