TROUBLESHOOTING AND MAINTENANCE
Trouble Shooting
Power cut
If the internal temperature of the Fridge/Freezer compartment is -18℃ or less when the power
returns, your food is safe. The food in your Fridge/Freezer will remain frozen for approx 16
hours with the door closed. Do not open the Fridge/Freezer door more than necessary.
The Fridge/Freezer is exceptionally cold
You may have accidentally adjusted the thermostat control dial to a higher position.
The Fridge/Freezer is exceptionally warm
The compressor may not be working. Turn the thermostat control dial to the maximum setting
and wait a few minutes. If there is no humming noise, it is not working. Contact the local store
where your purchase was made.
The Fridge/Freezer is not working
Check it is plugged in and switched on. Check that the fuse in the plug has not blown. Plug in
another appliance, such as a lamp, to see if the socket is working. The Fridge/Freezer should
be placed in a well ventilated room with an ambient temperature of between 16℃and 32℃.
Leave the Fridge/Freezer for 30 minutes.
Condensation appears on the outside of the Fridge/Freezer
This may be due to a change in the room temperature. Wipe off any residue of moisture. If the
problem continues contact the local store where your purchase was made.
Noises inside the Fridge/Freezer
If you have not owned a Fridge/Freezer before, you may notice that it makes some rather
unusual noises. Most noises are perfectly normal; however you should be aware of them!
GURGLING, WHOOSHING
These noises are caused by the circulation of the refrigerant liquid in the cooling system. It
has become more pronounced since the introduction of CFC free gases. This is not a fault
and will not affect the performance of your Fridge/Freezer.
HUMMING, PURRING OR PULSATING
This is the compressor motor working, as it pumps the refrigerant around the system.
MOVING THE FRIDGE/FREEZER
Location
Do not place your Fridge/Freezer near a heat source, eg. Cooker, boiler or radiator. Also avoid
direct sunlight in out-buildings or sun lounges.
Leveling the Fridge/Freezer
Make sure the Fridge/Freezer is level. Use the rotating leveling feet at the front. If the
Fridge/Freezer is not level, the doors and magnetic seal alignments will be affected and may
cause your Fridge/Freezer to work incorrectly.
Do not turn on the Fridge/Freezer for 4 hours
After the Fridge/Freezer is in place it needs to be left for 4 hours. This allows time for the
coolant to settle.
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