FAQ
Question:Is there any barcodes for apply or remove suffix ?
Yes, you may go to our official website" https://www.netum.net/" to download
the complete manual and refer to the part of " prefix and suffix" or turn to
customer service for help.
Question:How to solve the messy code problem encountered while using other
foreign languages?
Solution:The default keyboard language is English. If you use other types of
keyboard please refer to "Keyboard language".
Problem: Some barcodes cannot be read.
Solution:
a. Dirty or unclear barcodes might not be read.
b. The possible reason is that setting for some barcode types are not commonly
used is off by default. You need to activate a specific barcode type to get it to
work. Please contact us for further support.
c. Clean scanner's window.
Support
If you have any inquiries please do not hesitate to contact us.
Contact Information
Tel.: +0086 20-3222-8813
Whatsapp: +86 136 222 33 974
Email: service@netum.net
Addr.:Room 301, 6th Floor and full 3rd Floor, Building 1, No. 51
Xiangshan Avenue, Ningxi Street, Zengcheng District,
Guangzhou, Guangdong, China/ 511356
Website: https://www.netum.net/
EU Name:Apex CE Specialists GmbH
Add: Habichtweg 1 41468 Neuss Germany
UK Name:APEX CE SPECIALISTS LIMITED
Add: 89 Princess Street,Manchester,M1 4HT,UK
Made in China
(7)