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Cleaning:
Before cleaning, ensure the power cable is unplugged from the mains socket.
To clean the light fixing, use a dry dusting cloth to remove any dust and dirt
that has collected over time.
When finished, check the bulb and glue board are in the correct position, then
plug the cable back into the plug socket.
Issue
The bulb doesn't light up when I
connect it to the mains socket.
The light flickers when it lights up.
Maintenance (continued)
Troubleshooting Guide
Solution/s
A. Check if the bulb has popped out
of the correct seating position during
shipping.
B. Check if the power cable is plugged
into the mains plug socket.
C. Unplug the power cable, lift the
front cover of the light and rotate the
bulb slightly to adjust the contact point
between the bulb and the bulb holders.
It's normal for a new fluorescent light
bulb to flicker when used for the first
time.
Unplug the power cable and plug it
back after a few seconds. Leave the
lamp on for 48 hours and the flicker
should not occur again.
If the issue persists after 48 hours,
please contact Duronic Customer Care
Team for further assistance.
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