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Troubleshooting
EN
No light indicator.
No coffee, no water.
Coffee comes out very slowly.
No coffee, just water runs out (despite inserted capsule).
Coffee is not hot enough.
Capsule area is leaking (water in capsule container).
Irregular blinking.
All buttons blink simultaneously for 10 seconds and then machine switches off
automatically.
All coffee buttons blinking fast 3 times and then machine goes back in ready mode. - Water tank is empty.
Descaling and clean alerts blink.
Descaling alert shines orange.
flat white
Descaling alert blinks orange and
Clean alert shines orange.
All coffee buttons and all milk recipe buttons flash alternatively.
Lever cannot be closed completely.
Quality of Milk froth is not up to standard.
I cannot enter Menu mode.
Milk jug cannot be dismantled.
Turn off the machine.
Milk jug is inserted but the milk buttons are not enabled
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- Check the mains, plug, voltage, and fuse. In case of problems, call Nespresso.
- Water tank is empty. Fill water tank.
- Descale if necessary; refer to section "Descaling".
- Flow speed depends on the coffee variety.
- Descale if necessary; refer to section "Descaling".
- In case of problems, send appliance to repair or call Nespresso.
- Preheat cup.
- Descale if necessary; refer to section "Descaling".
- Position capsule correctly. If leakages occur, call Nespresso.
- Send appliance to repair or call Nespresso.
- Error alarm, machine needs repair. Send appliance to repair or call Nespresso.
- Machine is in menu mode, press
seconds to exit automatically.
- Descaling has not properly completed. Repeat the descaling cycle.
- Machine triggers descaling alert according beverages consumption usage. Descale machine. Refer to section "Descaling".
button steady light.
- Machine is in descaling mode. Press flat white button to start descaling process.
- Disassemble the Rapid Cappuccino System and clean all components in the upper side of your dishwasher. In case a dishwasher is
not available, refer to section "Hand washing of Rapid Cappuccino System
- Machine overheat, wait until machine cools down.
- Appliance will be blocked for approximately 10 minutes after emptying procedure (refer to section "Emptying the system before a
period of non-use, for frost protection or before a repair").
- Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
- Use skimmed or semi-skimmed cow milk at refrigerator temperature (about 4° C).
- Milk froth regulator knob is on
- Rinse after each milk preparations (see section "Hand Washing of Rapid Cappuccino System").
- Descale the machine (refer to section "Descaling").
- Do not use frozen milk.
- Ensure the air aspiration part is clean. Refer to the section "Hand washing of Rapid Cappuccino System".
- Ensure all the components of the Rapid Cappuccino System are well assembled.
- Be sure to remove the milk jug.
- Be sure to press
- Be sure to remove descaling pipe.
- Press the buttons on the sides of the milk jug to remove the parts.
- Refer to section "Assembling / Disassembling of Rapid Cappuccino System".
- Press the on-standby button (The machine is on stand-by - consumption 0.22 Wh).
- The milk froth regulator knob is on
simultaneously hot milk and flat white buttons for 3 seconds
position. Turn it to
(Froth) position.
simultaneously hot milk and flat white buttons
(
Clean) position. Turn it to
to exit menu mode or wait 30
"
.
for 3 seconds.
(Froth) position.
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