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Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and
notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order
to save your time and money that may cost for calling to the service center.
Problem
The cooktop cannot
Be turned on.
The touch controls
are unresponsive.
The touch controls
are difficult to
operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
Failure Display,Hints and Tips
1. Failure code occur during customer using & Solution;
Failure code
E0
Zero error.
Ceramic plate temperature sensor
E1
failure--open circuit.
Ceramic plate temperature sensor
E2
failure- -short circuit.
Ceramic plate temperature sensor
E7
failure
High temperature of ceramic plate
C1
sensor.
Possible causes
No power.
The controls are locked.
There may be a slight film of water
over the controls or you may be using
the tip of your finger when touching
the controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
Problem
No Auto-Recovery
Make sure the ceramic hob is connected to the
power supply and that it is switched on. Check
whether there is a power outage in your home or
area. If you've checked everything and the problem
persists, call a qualified technician.
Unlock the controls. See section 'Using your
ceramic cooktop' for instructions.
Make sure the touch control area is dry and use
the ball of your finger when touching the controls.
Use cookware with flat and smooth bases. See
'Choosing the right cookware'.
See 'Care and cleaning'.
This is normal for cookware and
does not indicate a fault.
Reinsert the connection between the display board and
the power board.
Replace the power board.
Check the connection or replace the ceramic plate
temperature sensor.
Wait for the temperature of ceramic plate return to
normal.
Touch "ON/OFF" button to restart unit.
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What to do
Solution
V.1
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